Information Management for Intranets & Portals

We develop strategic plans that focus on realistic implementation objectives. Components of our strategy include executive and operational governance recommendations integrated with information management and software development recommendations.   

Benchmarking Intranets / portals

We offer benchmarking services and use a proven Intranet review toolkit to assess the strengths and weaknesses of each clients Intranet.  The toolkit contains a substantial set of guidelines for conducting a detailed intranet review that focuses on functionality, design and strategy. 

Select content management and search software

The evaluation and selection of a content management system (CMS) and search software, along with the accompanying content is time well spent.  The focus on process enables organizations to  build a core capability to continuously transform information into content assets. 

We will assist your organization with strategies and implementation best practices to improve enterprise search as well as various search services targeted to specific audiences and portal users.

Develop resource requirements

We have a depth of experience developing realistic estimates for the resources, skills / disciplines and timeframe required to implement Intranets and portals.  We also identify core project dependencies and their relationship to other activities and milestones.  It is our general experience that organizations build out fairly realistic technology resource estimates but grossly underestimate resources required for information management, usability testing, and content stewardship. Our requirements for resources specifically address this issue, as wll as software licensing costs, costs associated with installing and implementing solutions, and the ongoing costs for maintaining and progressively enhancing solutions.

Develop information architectures

Information architecture speaks to the central theme of organizing content so that it may be found and  proactively targeted for delivery to specific audiences.  We assist the organization and its business owners in developing business vocabularies, taxonomies and rules for filtering and sorting content for display and delivery.  We also help with developing a  metadata schema and metadata plan iwhich is an integral part of delivering an information architecture.  We are adept in assisting organizations work through customization and personalization requirements.

Facilitate and develop Intranet Teams

We have extensive expertise assisting organizations select and develop internal teams to support ttheir  Intranet, information / content management programs and enterprise portals.